Menu
  • Personal Banking
  • Agri/Micro/Govt
  • Financial Inclusion
  • Services
  • Bank Holidays
    • Azadi ka Amrit Mahatsav
    Beti Bachao Beti Padhao

    Internet Banking

    MGB Vishwas

    Housing Loan

    8.50% P.A Know More

    Car Loan

    8.70% P.A* Know More

    Gold Loan

    8.50% P.A Know More

    Personal Loan

    11.00% P.A* Know More

    Education Loan

    11.95% P.A* Know More

    Deposit Interest Rates

    Calculators

    Complaints

    Internet Banking

    Housing Loan

    8.50% P.A Know More

    Car Loan

    9.00% P.A* Know More

    Gold Loan

    8.25% P.A Know More

    Personal Loan

    10.00% P.A* Know More

    Education Loan

    11.95% P.A* Know More

    Deposit Interest Rates

    Calculators

    Complaints

    Snow

    Complaints & Grievances

    Home |Services | Complaints & Grievances
    The Bank believes that customer service experience is the key to acquire and nurture enduring relationship with our customers. As we deal with human beings, difference of opinion and friction may arise out of interactions and our customers may express their dissatisfaction as complaints. A complaint is an opportunity for the Bank not only to do the service upsurge and win the customers trust back but also to improve the product, process, technology and people aspects at the bank. Grievances therefore are a great source of the voice of the customers.

    Complaints & Grievances

    Customers may approach the respective Branch Manager, Can submit the written complaint/Email to Respective Branch email ID

    OR

    Write a letter/email to respective Regional Offices.

    OR

    Write a letter/email to Head office to the following address

    Customer Complaints,
    Maharashtra Gramin Bank,
    Head Office,
    Plot No: 42, Gut No: 33,
    Golwadi Village,
    Tal-Dist- Aurangabad
    Near Disha Sankriti Society. 431136

    Welcome to MGB, Public Grievances Redressal System